Welcome To NextStep

Summary of Services

IT Managed Services | Additional Options | Consulting Services

IT Managed Services | Support Structure

24/7 Network Support​

Full-service IT managed services

Unlimited phone support M-F, 8am to 5pm

Unlimited remote control & server monitoring

Unlimited onsite support for infrastructure troubleshooting

Unlimited after-hours emergency support 24/7/365
Unlimited

Helpdesk & Remote Support

Support for your people and the PCs they use

Dispatch manager reviews & assign tickets M-F 8am to 5pm

Full remote- support of workstation issues

PC Antivirus Included

Unlimited help desk support
Unlimited

Cloud Console Administration

Office 365 & G Suite management

Adds/moves/ changes of users

Device provisioning

Policy creation

Unlimited Management

Unlimited Troubleshooting
Unlimited

Technology Strategist

3-Year Tech Plan

Periodic IT management meetings

Invoice review & analysis

Recommend technologies

On-demand IT Consulting

IT Roundtable Facilitation
Unlimited

Customer Success Manager

Central point-of-contact for all NextStep-related inquiries

Provides quotes for IT hardware/software/projects

Periodic scheduled meetings to review agreement and NextStep's performance
Included

Additional Options

Backup/Disaster Recovery

Image Based Backups

Cloud-to-cloud backups

Disaster Recovery






Popular

Security Bundle

NextStep's Carefully Curated IT Security Strategy

Security Awareness Training

Advanced Endpoint Protection

Dark Web Scanning

Simulated Phishing Attacks

Secure Internet Gateway
Popular

Staff Augmentation

In-person user support

You determine how the on-site tech’s time is structured

This means you get to prioritize the type of tasks the on-site tech focuses

Performance of basic break/fix/install IT functions

This includes: PCs, laptops, printers, peripherals, & office software; troubleshooting of desktop application problems, identification and remediation of user hardware problems.

Consulting Services

Cloud Migration

Server-to-cloud OR Cloud-to-cloud

Full-service cloud migration from on-premise servers including comprehensive end-user training.





Popular

e-Learning

Completely Custom Courses

Intro to Office 365

Intro to G Suite

Employee Onboarding

Managing Stress & Anxiety in the Workplace
Popular

Curriculum Strategist

Aligns Curriculum & Tech Goals​

Licensed Teacher/Principal​
Instructional Coaching​
Instructional Design​

Popular

IT Purchasing & Sales

Get it right the first time

Cisco Premier Partner
Datto Reseller
Google Business Partner
VR & Makerspace
Popular

IT Goals & Direction Setting

*Free with Leadership Council Membership

Network Review

Dark Web Scan

Cloud Console Audit

Results Interpretation

Presentation and Explanation of Findings
Free*

NextStep proudly supports

Education

IT & Curriculum Integration. G Suite Management. PD & More. Our researched-based best practices will be sure to get an "A".

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Nonprofit

We believe that with combining the strengths of private and public partners, we can make great things happen.

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Government

Our community relies on the mission & vision of government, and technology should serve as a platform that supports those goals.

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business

Differentiate your business with the right technology. A three-year technology plan matches technology to your business goals.

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